Pure Hockey New Britain

Customer reviews highlight a mix of strengths and weaknesses. Many customers praise the knowledgeable and friendly staff, particularly George and Franky, for their dedication to fitting equipment correctly and ensuring a positive shopping experience. However, some critiques point to a lack of effective customer service, particularly in handling returns and warranties, which has led to frustration among certain shoppers. Overall, while many appreciate the expertise and selection, there are concerns about the consistency of service regarding post-purchase issues.

• Personalized fitting service for skates.
• Expert knowledge on hockey gear for all levels.
• Skate sharpening with custom options.

Prices :

Skates: $50-300, Equipment: $20-150, Accessories: $5-50

Speciality :

Hockey equipment and accessories, focusing on customer fitting and service.

Event Schedule :

Best for :

Hockey players, parents purchasing for children, and equipment upgrades.

FAQ :

Does it have vintage sports cards ?

No

Does it restock frequently ?

Not specified

Does it have graded cards in stock ?

Not specified

Host break sessions ?

Not specified

Whats sports do they have ?

Hockey only

Trade in ?

Not specified

Community / Regular players ?

Yes, active community involvement noted in customer reviews, but specific events not mentioned.

Is the staff knowledgeable in cards ?

Highly knowledgeable, especially about fitting and hockey equipment.

Pro tips :

Don’t hesitate to ask for fitting assistance if you’re unsure about sizes.

Consider checking if they have promotional days or discounts on gear.