Play It Again Sports Naperville

Reviews reveal a store with mixed customer experiences. While some commend the knowledgeable staff and the variety of products available, many customers express frustration with poor customer service and inconsistency in pricing offers. Issues such as employees lacking training, problems with damaged items, and a general lack of attentiveness towards customers, particularly based on race, have led to customer dissatisfaction. Despite these, the store is perceived as having potential if management can address these service issues.

• Wide range of sports cards and equipment
• Buyback program for equipment and cards
• Potentially reasonable customer trade-in offers

Prices :

Blaster boxes: $20-50, Singles: $0.50-50+, Hobby boxes: $100-200

Speciality :

Buying and selling a variety of sports cards and equipment, focusing on customer trade-ins and purchases.

Event Schedule :

Best for :

Collectors looking for a place to trade sports cards and casual fans seeking equipment for various sports.

FAQ :

Does it have vintage sports cards ?

Not specified

Does it restock frequently ?

Not specified

Does it have graded cards in stock ?

Not specified

Host break sessions ?

Not specified

Whats sports do they have ?

Various sports including lacrosse, football, and ice hockey, with an unspecified focus on cards.

Trade in ?

Offers trade-in for equipment and cards, but reviews indicate inconsistent offers and negotiations.

Community / Regular players ?

Not specified

Is the staff knowledgeable in cards ?

Staff knowledge is inconsistent, with some employees exhibiting expertise while others have received criticism for poor customer service and mishandling inquiries.

Pro tips :

Visit during busy hours to gauge staff availability and service adaptation

Negotiate pricing when bringing in sports equipment or cards; past offers might vary based on staff training.